Registration Policy

1. Registration fee of OMR 10 applicable upon admission. If discontinued for over a year, then a registration fee would be applicable on re-joining.
2. 50% Discount on registration fee will be applicable on one sibling. No re-registration fees are required for relocating to our other branch.
3. Provide a 2x2 Picture, copy of Passport and I.D/Residence Card
4. Active students receive special rates at our Tunes Showrooms. (www.tunesoman.com)
5. Registering for Examinations should be done through the teacher, once approved your details will be given to our administration to collect payment.
6. We accept all examination boards, including ABRSM. However, Classic Music is the local representative for the London College of Music, and Playtunes is for Trinity College of Music. Payments are to be collected at the respective locations for exam registration.
7. Examination accompaniments for Melodious instruments are charged separately.

Terms and Conditions

1. Fees once paid will not be refunded under any circumstances. Hence parents and students are requested to plan their schedule accordingly.
2. The validity of packages shall not be extended. However, it can be paused for 30 days only once in a year. Should it be a peak period, specific time slots will not be guaranteed. Ensure you are aware of the validity of your lesson upon booking.
3. Basic and Silver Packages are not eligible for make-ups, rescheduling, or carrying over, and should you require any change upon providing a medical certificate, this lesson would only be available within the expiration period of the package and the teacher's availability.
4. Students who are sick and provide supporting documents will be offered a make-up and rescheduling option within the expiration period. Only under certain circumstances should we approve carrying over the lessons.
5. Payment for each lesson cycle (basic, silver, or gold) will be due before lesson cycles. If payment is not made in advance for a lesson, then the class is not booked or reserved. Therefore, the time slot may have been allocated to someone else.
6. When traveling, one must pay for the month in advance for when they return to keep specific time slots. If traveling for more than a month, the time slot will be released.
7. Pre-arranged absences (4 – 8 weeks) require written notification. Notifying your teacher of any class changes will not be considered. The administration is responsible for any lesson bookings and adjustments.
8. Under no circumstances are payments to be given to Instructors, and home visits are available and can be booked at reception.
9. The Management will make all necessary arrangements to compensate or to carry forward the fee for any group/private classes canceled by the center.
10. We can substitute Instructors at our discretion.
11. Customers are requested to keep a note of their digital receipt for all payments and emails sent, please contact us for any disputes.
12. Our school is not always closed on public holidays, and it is the Parents’/ Students' responsibility to check the notice board/ calendar/social media for updates. Missed Sessions will be charged.
13. School operates regularly during Ramadan. Any request of change on the time slot must be sent to Admin team beforehand.
14. We reserve the right to change our fee structure and terms & conditions and will be notified a month in advance.



Group Lessons Policy
1. Missed Group lessons will not be compensated, even due to illness. Students can attend any available repeated sessions should there be an option.
2. Teachers will send via email the lesson notes and homework. Follow up on the missed lesson so as not to fall behind. If the teacher feels the student cannot cope, they may suggest stopping group lessons and recommend private sessions.
3. Choir Classes are free for Institute Students.

Books and Materials
1. Books/materials will be charged separately based on the student’s level and requirements.
2. Books must be purchased as per the teacher’s advice based on our current syllabus.
3. Students are responsible for providing and maintaining your instrument, sheet music, and lesson requirements.
4. We offer rental to buy option, terms and conditions apply.


Security and Safety Policy
1. We use CCTV to monitor activity to ensure the safety of all students and visitors. Children's visits to restrooms are not supervised, therefore we suggest a parent/guardian be available in the waiting area for students who require assistance.
2. One should be responsible for their own property and our Institute cannot be held liable for any damages or theft.
3. Instructors will not provide supervision beyond the time limits of the scheduled lesson. The school and the teachers only accept responsibility for the safety of student once they are under the teachers’ supervision, within the classroom. Parents/guardians should escort children to and from the lesson.
4. You agree not to directly or indirectly solicit Instructor for lessons and acknowledge that such action constitutes a breach of this Agreement and that Instructor is prevented from conducting lessons for you independently of the Company.
5. Notify us, Classic Music & Arts Institute and/or Play Tunes Institute of Music immediately of any changes in contact and/or payment details in writing.